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FAQ
Q. What is HiTechKishan?
A. HiTechKishan is your One of an online shopping site that sells a wide range of clothes (Traditional) shopping list. Buy Clothes for men and women on online shopping site India.
Q. What is My Account ?
A. My Account is the section you reach after you log in at HiTechKishan My Account allows you to track your active orders, credit note details as well as see your order history and update your contact details.
Q. How do I register ?
A. You can register by clicking on the "Register" link at the top fist homepage. Please provide the information in the form that appears. You can review the terms and conditions, and submit the registration information
Q. Are there any charges for registration ?
A. No. Registration on HiTechKishan is absolutely free.
Q. Can I have multiple registrations ?
A. Each email address and contact phone number can only be associated with one HiTechKishan account.
Q. Can I add more than one delivery address in an account ?
A. Yes, you can add multiple delivery addresses in your HiTechKishan account. However, remember that all items placed in a single order can only be delivered to one address. If you want different products delivered to different address you need to place them as separate orders.
Q. Can I have multiple accounts with same mobile number and email id ?
A. Each email address and phone number can be associated with one HiTechKishan account only.
Q. How do I reset my password ?
A. You need to enter your Mobile Number Login page and click on forgot password. An reset password will be sent to your Mobile No With this, you can change your password. In case of any further issues please contact our customer support team.
Q. What are the modes of payment ?
A. You can pay for your order on HiTechKishan using the following modes of payment. a. Cash on delivery. Credit and debit cards (VISA / Mastercard / Rupay) UPI. Google Pay./ Netbanking, Paytem, Phonepe.
Q. Is it safe to use my credit/ debit card on HiTechKishan ?
A. Yes it is absolutely safe to use your card on HiTechKishan. This is Razorpay payment gateway its safe and secure. It means extra security for customers, thus making online shopping safer.
Q. What is the meaning of cash on delivery ?
A. Cash on delivery means that you can pay for your order at the time of order delivery at your doorstep.
Q.How are the fruits and vegetables packaged ?
A.Fresh fruits and vegetables are hand picked, hand cleaned and hand packed in reusable plastic trays covered with cling. We ensure hygienic and careful handling of all our products.
Q. Do you deliver in my area ?
A.You will be able to check this detail at the time of checkout when you enter the address. If we are unable to deliver in your area - we will inform you before checkout.
Q. What is the minimum order for delivery ?
A.There is no minimum order for delivery but we charge a nominal delivery charge as below. Orders above Rs.1000 are free.
Q. How do I check the current status of my order ?
A.The only way you can check the status of your order is by contacting our customer support team.
Q. When and how can I cancel an order ?
A.You can cancel an order by contacting our customer support team or you can also cancel your order from the Customer Service section on the HiTechKishan apps.
Q. How do I contact customer service ?
A.Our customer service team is available throughout the week, all seven days from 7 am to 6 pm. They can be reached at 6284815728 or via email at HiTechKishancare@gmail.com
Q. What are your timings to contact customer service ?
A.Our customer service team is available throughout the week, all seven days from 7 am to 6 pm.
Q. Return - Refund
A.You are entitled to cancel Your Order without giving any reason for doing so.
Conditions for Returns
In order for the Goods to be eligible for a return, please make sure that:
The Goods were purchased in the last 1 days
For additional details or enquiry you can contact our customer support between 7 am – 6 pm, or you can drop in a mail so that our customer support will contact you as earliest. If you have any questions about our Returns and Refunds Policy, please contact us:- customerservicepanrangecare@gmail.com eturn Policy - Time Limits:
1. Perishable goods: Within 1 hours from the delivery date
2. Other goods : Within 3 days from the delivery date.
