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We at Hi-Tech Kisan Agro Farm take great satisfaction in our dedication to quality and creativity.
Order Status
Order Status
You will receive an email and SMS confirmation from HiTechKishan once your order has been successfully placed. The mail will have all the details related to your order.
To check the status of your order, log into your account on the HiTechKishan app or website, and go to the My Orders section to get all the information.
Orders, once processed and shipped can be tracked using the consignment/tracking number, commonly referred to as the AWB number. You can track your order in two ways -
- After you log in to your HiTechKishan account, go to the ‘My Account’ page and find the order number your wish to track. Click on ‘Track my order’ to see real-time updates of your shipment status.
- Alternatively, you may track your order through our order shipment email which provides a direct link to track your order real-time on the service provider’s website
Please note that this link becomes valid only 24 hours after your order has been dispatched.
In cases where our website can’t link to the courier service providers’ website in real-time, we will share the AWB number and the provider’s name with you via email, and on your account page. To track your shipment status, all you need to do is –
- Go to the service provider's website
- Type in the tracking number provided in the mail in the Tracking section and check the status
We ship orders within 24 business hours. Orders will be delivered within 1-3 business days. In some cases, it may take longer, depending on your location.
Please allow 24 hours post-delivery of your order for the status to be updated to ‘Delivered’. longer, depending on your location.
Generally, our courier partners deliver the order to the intended recipient at the delivery address only. In case, you have not received the order, we request you to call us on +91-0123456789 or mail us at customercare@chikdozi.com within 48 hours of the delivery intimation from our end. We shall arrange proof of delivery for you within 48 hours of your complaint from the aligned courier partner.
Kindly note, any complaint raised after 48 hours of receiving the delivery intimation may not be considered.
